November 2014 Welcome to the third edition of Granted, my monthly newsletter on work and psychology. Here are some of the articles that I’ve enjoyed this month: 1. The Benjamin Franklin Effect: The Surprising Psychology of How to Handle Haters Maria Popova shares some insights from a book on self-delusion and the wild tricks of the mind we humans play on ourselves. A highlight is how Ben Franklin turned a hater into a fan by inviting him to give, which would eventually be explained by psychological research. (It is unknown whether Franklin indeed referred to them as "haters," but some mysteries, I suppose, must remain unsolved.)